Event Booking Policy: Terms & Conditions
DEPOSITS & PAYMENT
Floata requires a $1000.00 non-refundable deposit and a valid credit card to confirm your booking. The deposit will be regarded as a down payment towards the total cost of the event. 50% of the minimum food and beverage requirement will be due 1 week prior to the event. The full balance and any outstanding charges must be paid the day of the wedding.
CANCELLATION
Our cancellation policy requires that Floata Seafood Restaurant be informed of a cancellation at least 120 days prior to the event. In any case, the Deposit is non-refundable. If less than 120 days’ notice of cancellation is given the host will be held liable for the minimum guaranteed revenue. All cancellations must be received in writing or in person.
GUARANTEE
To ensure our maximum efficiency, a final guest count is required one week prior to your event. If no guarantee is received Floata Seafood Restaurant will bill for the guaranteed number or the actual number, whichever is greater. If no final guest count is received, you will be billed for the expected number or the actual number, whichever is greater. Should the numbers differ from the guaranteed guest expectancy Floata Seafood Restaurant reserves the right to renegotiate costs based on the new size of the group, and to provide an alternative function room best suited for your group size. A minimum spending requirement will apply.
PRICING
All prices are stated exclusive of applicable taxes and gratuity. Prices are subject to change. All food, beverages and rental fees are subject to applicable taxes and gratuities.
FOOD AND BEVERAGE
All food and beverages must be supplied by Floata Seafood Restaurant except for specialty cakes and alcohol which has paid a corkage fee. Specialty cakes will not be charged a cutting and plating fee. Floata Seafood Restaurant is unable to provide set-up for specialty cakes.
Menu and beverage choices should be confirmed one month prior to your event.
ADDITIONAL TERMS & CONDITIONS
We assume no responsibility for the damage or loss of any articles left on our premises prior to, during or following the event. Floata Seafood Restaurant will provide storage before or after an event upon availability. Floata Seafood Restaurant is not responsible for the delivery, pick-up or return of any items not rented through our venue. All décor items must be removed immediately after the conclusion of the event. Set up and removal of décor items are solely the responsibility of the host. Should Floata Seafood Restaurant staff be asked to remove decor an additional charge may apply.
The host will be held responsible for any damage to the Floata Seafood Restaurant’s property during their event and is responsible for the actions and/or conducts of their guests or independent contractors during the duration of their presence on the premises. Any abusive conduct by guests towards Floata Seafood Restaurant employees will not be tolerated and are grounds for concluding the event.
Booking times are as stated in the contract. Access for décor is permitted as of 4pm the day before if the space is available unless alternate arrangements have been made with Floata Seafood Restaurant Management.
No items may be affixed to the light fixtures, walls, floors or ceiling with nails, screws, tacks, pins, tape or any other substance which would mark the floors, walls or ceilings. NO confetti or decorative sparkles are permitted, exceptions are case by case and there may be a cleaning charge. Please be sure all guests of your event are aware of our policies, as a cleanup charge will be applied if deemed necessary by Floata Seafood Restaurant management. Any items affixed to the ceiling must be set up and taken down by a professional decorator.
Floata Seafood Restaurant reserves the right to inspect and monitor all events and to discontinue service in the event that a violation of any facility policy or provincial law is being made. In any such case the host is still liable for any outstanding balances.